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CaterXpert™ is a comprehensive catering management solution for caterers facing the challenge of business growth and a demanding clientele. CaterXpert™ is the most comprehensive and accommodating catering management solution in the marketplace today. CaterXpert™
is a complete web-based service, which requires no special hardware or client-side software.
CaterXpert™ was designed incorporating actual work-flow processes from premier catering firms. Our solution is designed to be event-centric, not departmentally oriented as other catering software. This approach enhances collaboration, communication, and coordination among all the different groups-significantly reducing the chance for problems and improving the customer's experience.
Benefits
- Reduce paperwork and administrative time for sales personnel enabling them to generate more proposals.
- Better record all miscellaneous items and costs and increase the profitability of each project.
- Decrease costs by running warehouse operations more smoothly, with less inventory.
- Cut costs in food spoilage and waste.
- Ensure proper staffing and service levels for events.
- Unload clerical work on Chefs and enable them to create unique menus and spend more time raining assistants.
- Increase customer satisfaction by delivering a good number of "nearly flawless" events.
- Improve communication and accountability across all groups.
- Handle more business with less strife than ever before.
If CaterXpert™ can help top caterers in the nation's capital serve flawless events to the most discriminating customers-political power brokers, diplomats, and dignitaries-chances are it can help your business too!
Key Features
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- Sales
- Kitchen
- Scheduling
- Warehouse/Inventory
- Transportation
- Accounting
- Generate more sales proposals by reducing paperwork and minimizing unproductive admin time.
- Capture all customer and event-related information—book new events, update events, view event history, create tastings, and record pertinent notes.
- Menus may be copied, imported, or built via templates to eliminate time consuming menu-creation; up to four menus can be simultaneously created.
- Unlimited versioning capabilities for proposals, modifications, etc. with complete audit trail of changes.
- Set special instructions and comments for each menu item to inform all personnel.
- Record all change requests, receipt, approval status, and commitments associated with changes in work orders.
- Keeps organized records of all client preferences, special dietary requirements, and personnel preferences.
- Generate automatic email alerts to respective departments or individuals when changes are made to an event.
- Monitor the on-going status of each event’s work-flow progress via easy to read color-coded calendar.
- The billing function allows third party billing, cost adjustments, and versioning capabilities to manage costs better for sales profitability.
- Billing data interfaces with popular accounting packages.
- Assign kitchen tasks according to personnel qualifications.
- Automatically calculate ingredient quantities to achieve the right amount of food and avoid waste and spoilage.
- Generate a "gather/shopping" list in minutes.
- Determine and assign preparation-cooks for each preparation-item to increase kitchen operation efficiency; print preparation-sheets for cooks.
- Accept or reject last minute change requests to the menu or kitchen.
- Print site menus for an event, all events in a day, or all events for a specified time period.
- View and edit detailed event notes to enhance customer service.
- Create different colored labels to easily identify specific events, customers, their food, and event items for proper delivery, preparations, and display.
- Maintain employee profiles, e.g., availability, qualifications, skills, rating, and preferences.
- Mark each position for an event as penciled-in, left message, or confirmed.
- Produce call-in/call-out sheets to track employee’s actual production hours.
- Show only qualified and available personnel for an event. Specify your scheduling parameters and the system does the rest. With one click of your mouse, assigns all personnel in minutes.
- Tools for managing event worker overtime.
- Easy payroll export tools.
- Communicate with staff via individual email & broadcast email.
- Secure event staff web login to confirm schedules and get event details.
- Special tools for managing event changes and cancellations.
- Maintain vendor information that will increase efficiency of ordering and purchasing.
- Track inventory orders, re-order levels, and depletion of items/stock.
- Accept or reject beverage, disposables, and equipment orders assuring items will be available and present for the event.
- Generate stock reports on a daily basis to ensure stock availability for all events in a given day.
- Assign needed drivers based on availability for an event.
- "Delivery personnel" filter shows only available drivers, trucks, and radios for speedy delivery scheduling.
- Generates delivery route maps decreasing fuel costs, wasted time, and risk of untimely delivery.
- Keep drivers well informed of each event’s progress and inventory thru event detail information.
- Maintain delivery personnel file for easier driver management.
- Maintain a vehicle information database for service requirements, repairs, and mileage, and depreciation records.
- Assign and maintain radio information to those that utilize radio communication within delivery trucks.
- Fully customizable printed client invoices.
- Know sales tax liability at the click of a button.
- Evaluate revenue and costs by Business Unit, Sales Person, Event Type and many other attributes.
- Sophisticated tools for calculating Sales Person commissions based on unique variables, bill item margins and other considerations.
- Export revenue, expenses and other critical information to spreadsheets or your accounting software.
- Fully customizable to meet your specific accounting needs.
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